LATEST INFORMATION - COVID PANDEMIC (31 OCTOBER '20):

Following the government's announcement this evening, Saturday 31 October, we shall be sending out communications to all members via email on Monday 2nd November. This will detail information on memberships, swimming lessons and other activities. We appreciate your support and patience during this ongoing pandemic. Thank you.

Hygiene

Our staff have been busy preparing and making important changes as your safety is our highest priority. Some of the changes will be the one-way system around our facility, clearly labelled work out stations, sanitization stations, sanitizer and wipes to wipe down the equipment, limited capacity in some classes to maintain social distancing and increased cleaning hours throughout the centre. Full details can be found here.

Yes all centres have been deep cleaned and are continually cleaned throughout the day. 

Yes, we request that all member use the sanitizer sprays and wipes available in the gym to wipe down the machines and equipment they have used.

No. We kindly ask you not to bring a sweat towel to the gym or classes to help limit any risk of the virus spreading and that all members only use the wipes and sanitizer available in the gym and class studios.

Yes, if you have your own exercise mat then please bring it.  If not, we do still have mats available and these will be sanitized before and after each class.

 Yes. Hand sanitizer is available at Reception and at regular points throughout the buildings.

As Thursday 24th September, we strongly recommend that all members and visitors to wear face coverings in all circulation areas of our buildings. This includes reception, corridors, spectator areas and toilets. This does not include the gym, sports halls, studios, swimming pools or outdoor spaces, though you may still choose to wear one in these areas if they wish.

We will also be following the government guidance and anyone over the age of 11 years must wear a face mask indoors unless participating in sporting activities

No. Please do not wear gloves whilst training. Gloves can harbor a high viral load, with easier transfer to multiple services. Washing your hands with soap and water and using hand sanitizer before, during and after training is far more effective.

Membership

Between April and August 2020 no subscription fees were collected from your membership account. If you’ve paid for your membership upfront for the year we’ll add the time for which we’re closed to the end of your membership subscription. During phase two of reopening memberships will reactivate as below:

  • If your home club is one of either Stockport Sports Village or Houldsworth Village your membership is active (unless requested to freeze)
  • All other home clubs will be reactivated to enable bookings to activities appropriate to the date of your home club reopening
  • If your home club isn’t reopening during phase two (as above) your membership will remain frozen at £0.00 however if you wish to reactivate your membership to enable access to centres in line with your package please complete this form.
  • Full details of your direct debit will be sent to you as an advanced notice of collection we will be collecting a pro-rated amount on the 15th September to take into account the payment collected in March 2020. 
  • Your standard monthly collections will resume on the 15th October 2020. 
  • Paid up Front memberships will be extended by the number of days the centre has been closed inline with your obligation date.
If you feel you are not ready to return but would like to freeze your membership please complete the following form at £0.00 charge to freeze.

Unfreeze your membership Freeze your membership

Please email memberships@lifeleisure.net stating you wish to cancel and to begin your 30 days written notice period. 

If your home club has reopened, you can freeze your membership until you feel comfortable coming back to our centres. Please fill out this online form to request a membership freeze. 

If your home club is not open, your membership will remain frozen with no charge.

All Paid in Full (PiF) memberships will be extended by the number of days the centre has been closed inline with your obligation date.

Yes. We will be updating our website, social media channels and sending our email communications updating you through every step of our phased reopening process. 

Please log into your membership account here to make your membership fee payment.

If your freeze enables access, yes you can make a booking. If you're freeze doesn't not permit access, then you wont be a to make a booking & will have to fill out this form to reactivate your membership account. 

Your membership will remain frozen until we are able to reopen your home club.

Clubs that are now open are: 

lifeLEISURE Avondale

lifeLEISURE Brinnington Park 

lifeLEISURE Cheadle 

lifeLEISURE Grand Central 

lifeLEISURE Hazel Grove

lifeLEISURE Houldsworth Village

lifeLEISURE Romiley 

lifeLEISURE Stockport Sports Village 

 

If you log into your members area here, then click My Profile and your Home Club will be stated the 4th field down. 

Please email memberships@lifeleisure.net to request a change to your home club. 

Yes! You can now pre-book a tour around one of our centres before joining! To do this, please sign up using this link. Select 'Enquiry/Centre Tour' from the drop down menu and follow the steps to sign up free of charge. 

Once you have signed up. You will be able to register your online account where you can choose a tour time convenient to you. 

Book your tour

 

During these unprecedented times all phones are currently unavailable, please email memberships@lifeleisure.net, where the Team are working hard to answer all queries within 5 working days.

Centres

Clubs that are now open are: 

lifeLEISURE Avondale

lifeLEISURE Brinnington Park 

lifeLEISURE Cheadle 

lifeLEISURE Grand Central 

lifeLEISURE Hazel Grove

lifeLEISURE Houldsworth Village

lifeLEISURE Romiley 

lifeLEISURE Stockport Sports Village 

We have detailed what is open and what remains closed on each specific centre page.

Yes. Pools that are open are:  

lifeLEISURE Cheadle 

lifeLEISURE Grand Central 

lifeLEISURE Hazel Grove

lifeLEISURE Romiley 

 

Yes. You can view the updated class timetables for Adults and Kids on the centres pages. 

Yes. All bookings are made through your online account. Once you are in your account you can book gym & classes under make a booking.   

To help prepare you for your next visit, please watch our reopening video:

Our reopening page details everything you need to know about our centres reopening and what is in place. For site specific information, please visit our centre pages.

There will be no holiday camps during Summer 2020.

Yes. There is a maximum capacity we are allowed under the government guidelines to keep our members and staff safe.

If the maximum capacity is reached the online booking system will show as full so please book via your online account before you come to avoid disappointment.

Yes you will be able to use the gym for 45-90 minutes. Please book two back to back sessions to enjoy a longer workout. 

Our crèche facilities will remain closed at all centres until further notice. 

Yes. All you will need to do is fill out the online for to unfreeze your membership and then if you do not feel comfortable and would like to refreeze, just re-fill out this form.

Our top priority is for our members to feel safe in our centres, so if you have any concerns or questions please get in touch with us by emailing memberships@lifeleisure.net

Online bookings

Please click here to view our reopening page for details on when you are able to book your gym, swim or studio session.

If you are having difficulties booking your gym/class online, please email memberships@lifeleisure.net so a member of the team can look into this for you. 

You can book a gym slot and a studio class one after another. You will no longer be required to leave during the 15 minute cleaning break.  

Swimming

All sessions are suitable for children 11+ unless you are booking onto a family swimming session. Please see our live pool timetables for details on when these sessions will be running. 

Click here to view timetables 

Members who are over 60 years will need to put their membership number in the over 60s ticketing box, which will then discount accordingly. 

BOOK YOUR SWIM

We are preparing for the return of swimming lessons in mid September 2020 and future operating procedures will be in line with relevant Government and Swim England guidance and will require some modifications to usual practice.

Further information on how to book your catch up lessons and how to sign up to direct debits for future swimming lessons will follow soon.

Click here for our latest update.

We will need to link up your account for you, please email swimming@lifeleisure.net, so a member of the can resolve this issue. 

You will need an email address for your child (1 per child) and by logging in to the member area using this link. You will be limited to 3 bookings per email address. 

If you do not want to set up an additional email address for your child, please get in touch with your pool coordinator to book additional lessons. 

Please note: if you are a Life Leisure member, and you're using an email address to book online, this cannot be used for your child's lessons. You will need to use a different email address. 
 
IMPORTANT PLEASE NOTE – ANY EMAIL ADDRESS YOU CHOOSE TO USE FOR THIS REGISTRATION WILL BE USED FOR ALL FUTURE SWIMMING LESSON CORRESPONDENCE.