How to Book

If you’re a new member with Life Leisure and haven’t yet accessed your online account, you’ll first need to register for online bookings. Non-members will need to sign up to a membership in order to access our online bookings. You can view a full list of membership options here.

How to Register your Online Account

  1. Once you have become a member, go to our member login page (please note, these instructions will only work if you have a Life Leisure membership account)
  2. Click ‘Register’
  3. Enter your email address used to create your membership and choose a password
  4. You will now be able to login to your member area or the Life Leisure app and make bookings

How to book via the app

How to book an INSPIRE session

  1. Download/open the Life Leisure app
  2. Select your club
  3. Press ‘Book Class’
  4. Read and click to agree to the studio terms and conditions of booking
  5. Use the date tabs to select the date you want to book for
  6. Scroll to find either ‘New Start’ or ‘Quick Start’ (Please note, Inspire sessions are not available everyday)
  7. Select your chosen session
  8. Press ‘Book Now’
  9. It will ask you if you want to book this item. Press ‘yes’ to proceed or ‘no’ to go back
  10. Approach the reception desk upon arrival to register your attendance for your Inspire session

BOOK INSPIRE

How to book Thermal/Health Suite

      1. Download/open the Life Leisure app (If you are not a member, please register as a casual member for free first. You can do this here)
      2. Select your club
      3. Press ‘Book Class’
      4. Use the date tab to select a date
      5. Scroll to view sessions and select ‘Thermal Suite’ or ‘Health Suite’
      6. Press ‘Book Now’
      7. It will ask if you want to book this item, press ‘Yes’ to confirm or ‘No’ to go back
      8. If you are a casual member, you will then be prompted to ‘Select’ or ‘Add Card’ to complete the transaction
      9. Use the ‘Membership Card’ feature on the app to gain access upon arrival.

      BOOK NOW

How to book a gym session

  1. Download/open the NEW Life Leisure app
  2. Press ‘book gym’
  3. Read and click to agree to the gym terms and conditions of booking
  4. Use the date tabs to select the date you want to book the gym for
  5. Scroll to find the time you want to book the gym for (you can book unlimited sessions to fit around your schedule)
  6. Select the correct time
  7. Press ‘book now’
  8. It will ask you if you want to book this item. Press ‘yes’ to proceed or ‘no’ to go back

BOOK GYM

How to book a swim

  1. Download/open the NEW Life Leisure app or press ‘Book Swim’ at the top of our webpage
  2. Select the club you wish to book a swim at using ‘my clubs’ in the left-hand side menu tab
  3. If you have never visited this clubs app homepage before, press the plus in the top right hand corner and select the club you wish to book at
  4. Press ‘book swim’
  5. Read and click to agree to the pool attendance rules
  6. The club field will automatically be set to the club you chose when pressing ‘book swim’
  7. Use the calendar icon to select the date you wish to come swimming
  8. Selecting ‘display all sessions’ will allow you to view sessions that are fully booked
  9. Press search
  10. Scroll to view all sessions and select the time and session type you wish to book
  11. Select the tickets you require for your chosen swim session. If you are a member, enter your member number against the correct ticket for your membership (i.e. Adult Swim) Discounts will be applied if your membership is eligible for a reduced price or free access
  12. You can also purchase any tickets for up to 5 other members or non-members at this point
  13. Accept T&C’s and finish and/or pay for all transactions within the basket.
  14. Check your email for a booking confirmation & show this to reception when you arrive for your swim Please note, swimming bookings cannot be cancelled or amended once booked.

Please note that these tickets can be bought online 7 days in advance online or in centre 5 days in advance (via contactless payment where possible)
BOOK A SWIM

How to book a studio class

  1. Download/open the Life Leisure app
  2. Press ‘book class’
  3. Read and click to agree to the studio terms and conditions of booking
  4. Use the date tabs to select the date you want to book a class for
  5. Scroll to find the class you are wanting to book
  6. Select the class
  7. Press ‘book now’
  8. It will ask you if you want to book this item. Press ‘yes’ to proceed or ‘no’ to go back

How to book baby splash

  1. Download/open the Life Leisure app (Please ensure to register your child for a free online bookings account first. You can do this here)
  2. Select a club
  3. Press ‘Book Class’
  4. Use the date tab to select a date
  5. Scroll to view all sessions on this date and select ‘Baby Splash’ or ‘Little Splashers’
  6. Press ‘Book Now’
  7. It will ask if you want to book this item. Press ‘Yes’ to confirm or ‘No’ to go back
  8. You will be prompted to enter your card details to complete the transaction.

BOOK NOW

How to cancel a session

  1. Download/open the Life Leisure app
  2. Press ‘My Bookings’
  3. Here you can view all bookings you have made (with the exception of swimming)
  4. Select the booking you wish to cancel
  5. Press ‘cancel’
  6. It will ask you if you are sure you want to cancel. Press ‘yes’ to proceed or ‘no’ to go back

Please note swimming sessions cannot be cancelled once booked. This functionality is not available and is detailed in the T&C’s when booking a swim. Late cancellation charges are also in place for class bookings. You can view our Class and Court Booking Policy here. 

How to book online

How to book an INSPIRE session

  1. Log in to your member account
  2. Select ‘Make a Booking’
  3. Select the Club – Choose the centre you wish to book
  4. Select the Category – Induction
  5. Select the Activity – Either ‘Quick Start’ or ‘New Start’
  6. Select – View Timetable
  7. Continue to book your INSPIRE session of choice, continue to basket, accept T&C’s and finish and/or pay for all transactions within the basket.
  8. You will receive a confirmation email.
  9. Show your email to the team on reception when attending your INSPIRE session.

BOOK INSPIRE

How to book the Thermal/Health Suite

  1. Log in to your member account (If you are not a member, please register as a casual member for free)
  2. Select ‘Make a Booking’
  3. Select the Club – either Hazel Grove or Grand Central Pools
  4. Select the Category
  5. Select the Activity
  6. Select – View Timetable
  7. Continue to book your Thermal/Health Suite session, continue to basket, accept T&C’s and finish and/or pay for all transactions within the basket.
  8. You will receive a booking confirmation email.
  9. Show your email to the team on reception when attending your Health/Thermal Suite session.
  10. Please note: all centres will be cashless, so please make any payments through your online account when making your booking.

BOOK NOW

How to book a gym session

  1. Log in to your member account
  2. Select ‘Make a Booking’
  3. Select the Club – Choose the centre you wish to book
  4. Select the Category – Gym Session
  5. Select the Activity – Gym Session
  6. Select – View Timetable
  7. Continue to book all gym sessions required (up to a maximum of 3 sessions in 24 hours) continue to basket, accept T&C’s and finish and/or pay for all transactions within the basket.
  8. You will receive a class confirmation email.
  9. Show your email to the team on reception when attending your gym session.

BOOK NOW</strong

How to book a class

  1. Log in to your member account
  2. Select ‘Make a Booking’
  3. Select the Club – Choose the centre you wish to book
  4. Select the Category – Classes
  5. Select the Activity – Adult Classes or Indoor Classes (These will be Spin classes)
  6. Select – View Timetable
  7. Continue to book all classes required (up to a maximum of 3 sessions in 24 hours) continue to basket, accept T&C’s and finish and/or pay for all transactions within the basket.
  8. You will receive a class confirmation email.
  9. Show your email to the team on reception when attending your gym session.

BOOK NOW

How to book baby splash

  1. Login to your member account (Please ensure to register your child for a free online bookings account first. You can do this here)
  2. Select ‘Make a Booking’
  3. Select the Club – Choose the pool you wish to book
  4. Select the Category – Baby Splash
  5. Select the Activity – Baby Splash
  6. Select – View Timetable
  7. Continue to book your Baby Splash session, continue to basket, accept T&C’s and finish and/or pay for all transactions within the basket.
  8. You will receive a booking confirmation email.
  9. Show your email to the team on reception when attending your Baby Splash session.
  10. Please note: all centres will be cashless, so please make any payments through your online account when making your booking.

BOOK NOW

How to cancel a session

On a PC:

  1. Expand ‘View Bookings’
  2. Select ‘View My Bookings’

On a mobile phone:

  1. Expand the 4 Lines (top right hand corner)
  2. Expand View Bookings
  3. Select View My Bookings

Please note swimming sessions cannot be cancelled once booked. This functionality is not available and is detailed in the T&C’s when booking a swim. Late cancellation charges are also in place for class bookings. You can view our Class and Court Booking Policy here.